Sunday, September 2, 2012

eBay User Interface - Short short short


My continuing experiences selling on eBay.


After my disappointing experience with the mobile app, I went back to the Mac and tried to sell from there. 

The "Sell" form greeted me with the possibility to enter the EAN Barcode to identify the product. I located it and entered it. Next page brought me to the login. Entered that. After that I got a sales form. But the EAN article information was lost. Bad flow. 

Super bad flow: I am not able to enter the EAN number again. Now I needed to enter all the product information myself. 

Super super bad flow: After trying some more, I was able to switch from quick sale to normal sales form. Now I had the EAN number entry option again. Typed it in again. eBay proposed a category, selected that. Now the information was gone again and I had AGAIN to enter the EAN number for the third time. Completely unacceptable. 

Luckily the rest of the form was - as usual - straightforward and easy. 


No comments:

Post a Comment